Summary:
The Director of Pharmacy Operations provides general oversight of all pharmacies and pharmacy programs and services. The Pharmacy Director oversees the 340B Drug Purchasing Program, serves as subject matter expert on pharmacy and pharmacy practices for the organization, and collaborates with Executive leadership and all department managers and directors to implement processes to improve the health of STRIDE CHC patients and serve the communities in the Denver Metro area.
Responsible for the direction and leadership of operational, financial, programmatic and personnel activities for Pharmacy Services. This includes establishing, meeting and continuously monitoring the goals and objectives while maintaining alignment with the strategic goals and objectives for STRIDE. Also responsible for directing the day-to-day operations, budgeting, financial management, and human resource management. Works closely with a variety of stakeholders, coordinating the activities of STRIDE Pharmacy Services department across the company.
Essential Duties/Position Responsibilities:
- Oversee pharmacy operations of all pharmacy sites to ensure accurate dispensing of medications and appropriate patient counseling, and compliance with all departmental and organizational policies and procedures, as well as State and Federal pharmacy laws, rules and regulations.
- Oversee clinical pharmacy services including but not limited to, comprehensive medication reviews, collaborative patient visits, and disease-specific interventions.
- Ensure compliance with State Board of Pharmacy Collaborative Drug Therapy Management (CDTM) protocols.
- Develop and implement policies and procedures for pharmacy operations at all sites, including 340B Drug Purchasing Program, Clinic Administered Drugs, Immunizations and Pharmacy Management software. Develop workflows for all pharmacy processes.
- Oversee and maintain compliance with 340B Drug Purchasing Program.
- Set performance goals and operational objectives for pharmacy and pharmacy programs.
- Consult and collaborate with health care providers, department managers and directors, site leaders and Executive leadership to improve and implement internal and external processes. Provide information and training on pharmacy services to departments within the organization.
- Lead hiring process for all pharmacy positions. Support pharmacy manager(s), 340B program manager, and all pharmacy staff. Perform monthly 1:1 performance reviews for pharmacy manager, pharmacists and 340B program manager. Collaborate with Pharmacy Manager(s) to coordinate initial staff orientation and ongoing team member coaching, training and leadership development.
- Ensure all pharmacy sites are properly licensed by the State Board of Pharmacy and Drug Enforcement Administration and operate in compliance with State and Federal pharmacy laws and regulations. Maintain NCPDP profile.
- Collaborate with Contracts Manager and Purchasing Manager to ensure all pharmacy sites are properly registered with outside vendors and third-party payers.
- Collect data and generate reports as needed to monitor performance goals and assess operational objectives.
- Collaborate with Finance Department to create annual pharmacy budget. Oversee all pharmacy purchases and inventory management.
- Attends all staff meetings and all other meetings as assigned.
- Other duties as assigned.
